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This Privacy Policy regulates the use by Lightnation of the information you provide when using the Lightnation website and the security of this data. It is to be read in conjunction with the conditions of use for the site.
Lightnation is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Lightnations data processing practices.
REGISTRATION:
In order to provide users with a personalised and valuable service, we require them to register before placing an order. This gives us the delivery address information, and allows you the user to track orders, sign-up to news letters etc. During registration a user is required to give their contact information.
INFORMATION THAT WE WILL COLLECT:
-All the information necessary to fulfil your order including, your name, company, telephone/fax number, your email address, purchasing, and delivery address.
-The web server also collects data pertaining to every visitor, including the IP address, the length of time spent on the site and the pages accessed when visiting the site.
-We may ask you to provide us with information regarding your personal experiences with products purchased, and contact preferences in order to provide you with further correspondence about our products and services. You are not obliged to provide this information, and you can opt out of this correspondence during and after registration.
WHAT WILL WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service and in particular for the following reasons:
-Processing your order.
-Internal record keeping.
-To improve our products and services.
-Our representatives may follow up, either by e-mail, phone or fax to people who have registered with Lightnation as part of our customer care procedures.
-We may periodically send promotional e-mail about new products, special offers or other information, which we think you, may find interesting using the e-mail address, which you have provided, if you have subscribed to the newsletter service.
SECURITY:
Lightnation will use its best endeavours to protect the information you provide. Access to your information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.
To help us keep this information confidential you should keep your password secret
Lightnation does not store or indeed know your credit/debit card details when an order is placed. This information is used by PayPal within their secure pages, and does not leave their servers. The only information passed from PayPal to Lightnation is an email confirming payment and the order reference to which the payment relates.
WHO WE SHARE THE INFORMATION WITH AND YOUR CHOICES:
When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this policy statement.
We will not sell, distribute or lease your personal information to any third parties.
If you have not previously objected to us using your personal information for direct marketing purposes, you may change you mind at any time be writing to or contacting us. This website is operated by Lightnation, 17 Hillshaw Park Way, Ripon, HG4 1JU.
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